Here is the official announcement from Distribute IT posted on their site today. If any customers need help with website or email services please feel free to contact us.

Our Data Recovery teams have been working around the clock in an attempt to recover data from the affected servers shared Servers. At this time, We regret to inform that the data, sites and emails that were hosted on Drought, Hurricane, Blizzard and Cyclone can be considered by all the experts to be unrecoverable. While every effort will be made to continue to gain access to the lost information from those hosting servers, it seems unlikely that any usable data will can be salvaged from these platforms. In assessing the situation, our greatest fears have been confirmed that not only was the production data erased during the attack, but also key backups, snapshots and other information that would allow us to reconstruct these Servers from the remaining data.

We have been advised by the team and the storage & capacity managers that we no longer have sufficient resources within the platform to transfer the 4,800 domains and accounts to other parts of the platform, and at this point we cannot undertake further provisioning of servers & accounts on the current infrastructure. This leaves us little choice but to assist you in any way possible to transfer your hosting and email needs to other hosting providers. We would like to thank those loyal customers who have stuck by us during this difficult time and elected to have their hosting remain on our servers. Your thoughts, consideration and kindness will not be easily forgotten. Much soul-searching and thought has gone into taking this course of action, but at this time we cannot see any alternatives for the affected servers.

When setting up Hosting with another Provider please email the new Nameserver settings which will be obtained from them to distributeit888@gmail.com and we’ll make the changes as soon as possible.

The team will continue to try to recover the information from the affected servers; however at this time we have been advised by the recovery teams that the chances for recovery beyond the data and files so far retrieved are slim. The overall magnitude of the tragedy and the loss of our information and yours is simply incalculable; and we are distressed by the actions of the parties responsible for this reprehensible act.

 

Distribute IT Network Hack Servers Down

Drive Data Recovery is now closed for the Christmas & New Year holiday period, we will be fully back to work on 6th January 2020, during this period we can still be contactable by email at solutions@battech.com.au.

Note to Customers that have existing booked jobs:-

Until the 20th of December 2019 we will be finishing off exisiting customers booked in jobs and allowing customers to pickup their jobs from our reception, we will send customers invoices by email and we require all invoices to be paid before pickup of your items are allowed.

From all the Team at Drive Data Recovery (Bat Tech), Have a safe Happy Christmas & New Year, we look forward to giving our customer exceptional service in 2020.